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General Information
- Many items in our catalog ship direct from the manufacturer's location.
- Smaller items can be shipped via UPS or FedEx Ground at standard rates.
- Somewhat larger items can be shipped via UPS or FedEx but at over-sized rates.
- Larger and heavier items are shipped F.O.B. via truck at common carrier rates.
- Furniture and equipment delivery will be scheduled for a weekday delivery, during regular business hours.
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Accepting Your Delivery
- Please examine your shipment and its delivery receipt very carefully.
- Be sure to note any damages, carton defects or shortages on the delivery receipt before the delivery personnel leave. If the driver will not wait while you fully inspect the shipment, note this on the receipt and mark it: "Delivery accepted only upon further inspection, possible concealed damage".
- Retain shipping cartons and other packaging materials in the event of damages.
- PJ & Company must be notified of defects, damages or shortages within 5 days of delivery of your shipment.
- By taking the time to look over your purchase immediately after it arrives and following the steps outlined above, you will insure that the freight company is responsible for any damages incurred in shipment. If this is not done, we will have no resourse with the carrier.
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Rates
Combine shipments from the same manufacturer to save on shipping.
There will be a minumum shipping charge for truck deliveries for each vendor as shown in the table below:
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Vendor
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Minimum Charge
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Diversified Woodcrafts
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Call for quote
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Jonti-Craft
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$79.00
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KFI
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Call for quote
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McCourt Mfg.
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$90.00
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Marsh
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$90.00
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National Public Seating
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$90.00
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Virco
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$115.00
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Waddell
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$79.00
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Types of Delivery
- Freight charges only include END OF TRUCK or DOCK TO DOCK delivery. This means the driver will bring the product to the back of the truck. Someone from your organization will have to move the item into your building.
- Inside delivery is available for an extra fee. If you require inside delivery or installation, please contact our customer service department for further information.
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Area of Delivery
- We can ship anywhere in the Continental U.S., as well as Alaska and Hawaii. Additional delivery charges will be applied on shipments to Alaska and Hawaii. Please call us for information on delivery rates for these areas.
- We cannot ship to Post Office Box addresses.
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Please contact our customer service department with any questions you may have regarding shipping and handling.
E-mail: customerservice@pjandco.com
Toll Free: 1-877-825-7803 |
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